HOWTO: Install Applications using Company Portal

How to Access and Install Applications via Intune Company Portal

If you already have the Intune Company Portal installed, follow these steps to access and install apps on your device.

Step 1: Open the Company Portal App

1. Locate the Intune Company Portal app on your device:
   • Windows PC: Open the app from the Start Menu or desktop.
   • Mobile Devices (Android/iOS): Find it in your app drawer or home screen.
   • macOS: Open the app from the Applications folder or Dock.
2. Launch the app and sign in using your work or school account credentials (e.g., yourname@company.com) if prompted.

Step 2: Browse Available Apps

1. Once you are signed in:
   • Navigate to the Apps section (usually displayed on the app’s home screen or menu).
   • You’ll see a list of applications your organization has made available to you.
2. Use the search bar to find a specific app, if needed.

Step 3: Install Applications

1. Select the app you want to install from the list.
2. Click Install (or Get, depending on the platform).
   • The app will download and install automatically.
   • Some apps may require additional permissions or redirect you to your device’s app store for installation.
3. Once installed:
   • Locate the app on your device (e.g., home screen, app drawer, or Start Menu).
   • Open the app and log in with your work account, if necessary.

Step 4: Ensure Compliance (if required)

• If your organization’s policies require compliance checks, the Company Portal will guide you through:
  • Allowing necessary permissions.
  • Setting up a device passcode, encryption, or other security configurations.
• Complete these steps to ensure your device remains compliant and apps function properly.

Troubleshooting Tips

• Can’t find an app?
  • Check with your IT administrator to ensure the app is assigned to you.
  • Refresh the app list by pulling down to refresh (mobile) or clicking the refresh icon (desktop).
• App not installing?
  • Confirm that your device meets the necessary requirements.
  • Ensure your device is compliant with your organization’s policies.
• Still having issues?
  • Send an email to support team for assistance.
  • Provide details about the issue, including your device type and the app you’re trying to install.

By following these steps, you can quickly access and install your required work applications using the Company Portal. For additional help, contact support team.