HOW-TO: Add Email Account to Your Mobile Device with Outlook Web

To add an email account using the Outlook Mobile app on your mobile phone, follow these steps:

For iOS (iPhone/iPad):

1. Download and Install Outlook:

   • Go to the App Store.

   • Search for “Microsoft Outlook”.

   • Download and install the app.

2. Open Outlook:

   • Open the Outlook app.

3. Add Account:

   • If this is your first time using Outlook, tap “Get Started”.

   • If you’ve used Outlook before, tap your profile icon in the top left corner, then tap the gear icon to open settings, and select “Add Account”.

4. Enter Email Address:

   • Enter your email address and tap “Add Account”.

5. Enter Password:

   • Enter the password for your email account and tap “Sign In”.

6. Additional Settings:

   • If prompted, follow any additional on-screen instructions to complete the setup, such as allowing permissions.

7. Setup Complete:

   • Once the account is added, you should see your inbox and be able to start using Outlook.

For Android:

1. Download and Install Outlook:

   • Go to the Google Play Store.

   • Search for “Microsoft Outlook”.

   • Download and install the app.

2. Open Outlook:

   • Open the Outlook app.

3. Add Account:

   • If this is your first time using Outlook, tap “Get Started”.

   • If you’ve used Outlook before, tap your profile icon in the top left corner, then tap the gear icon to open settings, and select “Add Account”.

4. Enter Email Address:

   • Enter your email address and tap “Continue”.

5. Enter Password:

   • Enter the password for your email account and tap “Sign In”.

6. Additional Settings:

   • If prompted, follow any additional on-screen instructions to complete the setup, such as allowing permissions.

7. Setup Complete:

   • Once the account is added, you should see your inbox and be able to start using Outlook.

Troubleshooting:

• Authentication Issues: Ensure your email and password are correct. If you’re using a work or school account, you might need to contact your IT department.

• Server Settings: Some email providers might require manual server settings. Ensure you have the correct incoming and outgoing server information.

• Permissions: Make sure you grant the necessary permissions requested by the app.

If you encounter any specific issues or need further assistance, feel free to Submit Ticket (For Current Customers) for assistance!