Commercial & Government IT

Service Plans & Engagement Models

Flexible, high-margin IT management, cybersecurity, and compliance frameworks engineered for commercial businesses and government organizations across DC, Maryland, and Virginia.

Request an Environment Assessment & SOW Proposal

Start With An Assessment

Initial Technology & Cybersecurity Assessment

A focused review of your environment, security posture, and operational priorities. Establish the scope before choosing your service plan.

$1,500 – $3,500

Flat fee based on complexity.

Request your assessment

Managed Service Plans

Choose the coverage your environment needs.

From endpoint monitoring to fully managed infrastructure, each engagement is scoped to your systems, users, and operational requirements.

Tier 1

Core Security & Endpoint Monitoring

Best for: Co-managed IT, internal IT teams, or non-helpdesk infrastructure.

Security and visibility for your endpoints.

24/7 Automated Endpoint Management & Patching
Enterprise Endpoint Detection & Response (EDR)
Continuous Automated Vulnerability Management
Centralized SIEM & Security Log Auditing
Real-Time Asset Inventory

Help Desk remote support and user troubleshooting are billed per occurrence under Schedule E rates.

Tier 2Recommended

Fully Managed Workstation & Intune Support

Best for: Growing organizations requiring complete desktop support, user management, and cloud tenant oversight.

Everything in Tier 1, plus:

Remote Help Desk Support (business hours)
Microsoft Intune Administration
Microsoft 365 / Google Workspace User Provisioning & Lifecycle Management
Standard Security Policy Enforcement

Workstation support and cloud tenant administration in one managed scope.

Tier 3

Cloud Infrastructure, Servers & Azure VDI Host Pools

Best for: Organizations with physical servers, hybrid cloud environments, or Azure Virtual Desktop (AVD) infrastructure.

Everything in Tier 2, plus:

Physical/Virtual Server Management
Hypervisor Maintenance
Azure Virtual Desktop Host Pool Management
Session Host Patching
FSLogix Profile Maintenance
Infrastructure Alerting

Infrastructure management alongside workstation and user support.

Your Statement of Work (SOW) defines the covered environment, deliverables, and engagement scope.

Fixed-Fee Professional Services

Specialized engineering. Defined deliverables.

Engage our team for focused projects with an agreed scope and fixed fee.

Hardware Onboarding & Provisioning

Fixed-rate unboxing, custom image provisioning, Autopilot/Intune onboarding, security agent deployment, and profile setup for Corporate Furnished Equipment (CFE) and Government Furnished Equipment (GFE).

Public Sector & Government Workflows

Fixed-rate SharePoint custom list architecture, Power Apps forms, and multi-tier Power Automate Change Request approval workflows, optimized for GCC / GCC High environments.

Compliance Engineering

Fixed-fee hardening and audit preparation for NIST 800-171, CMMC, CJIS, and the FTC Safeguards Rule.

Operational Guardrails

Clear boundaries. Accountable service.

Strict Equipment Policy

Rebnetik exclusively manages Corporate Furnished Equipment (CFE) and Government Furnished Equipment (GFE). Personal and BYOD employee devices are strictly excluded from coverage.

Guaranteed SLA Targets

Submit service requests through support@rebnetik.com for standardized intake and strict response commitments.

1-Hour Priority 1 Critical Outage Target

Response target, with service terms governed by your MSA and SOW.

How We Work: Support, Scope & Billing Standards

Start with a clear picture of your environment.

Define your priorities, establish the scope, and build the right service engagement.

Request an Environment Assessment & SOW Proposal